Privacy Policy
Effective date: November 7, 2026
Michael Floth, doing business as The Rooted Host ("The Rooted Host," "we") runs therootedhost.com and the pricing and budget app on it ("the app") for retreat and workshop hosts. This policy explains what we collect, why we collect it, who helps us run the service, and the choices you have. Questions go to hello@therootedhost.com.
The short version
- Your plans are private. Only you can see them, and only when you're signed in.
- We never sell your data, and we don't show ads on this site.
- The app never asks for your guests' names or contact details.
- You can export any plan, and you can delete your account and everything in it at any time.
- We use cookie-free PostHog analytics on public pages and Meta Pixel page-view measurement on a few of our public pages. Meta Pixel doesn't run inside the app.
What we collect
Your account. Your email address and password. We store passwords in a scrambled form (a hash), so no one can read them, us included.
Your plans. Everything you enter in the app: gathering names and notes, guest counts, ticket tiers and prices, costs, budgets and contributions, take-home goals and hourly rates, deposits and balances, tracked sales and payments, due dates, and reminder settings.
Purchases. You pay on a checkout page run by Stripe through our platform provider, MadeThis. Your card details go to Stripe and never reach us. We receive your email address, an order number, the product name, and the amount, and we use them to send your receipt and turn on your access.
Messages you send us. If you use our contact form, we receive your name, email address, and message.
Early access applications. If you apply for early access, we keep your name, email, what you host, your expected guest count, your next gathering date, and how you found the page, so we can review your application and contact you about it. If you're approved, we may email you up to three short surveys about the app. If you answer, we keep your answers with your account to improve the app. You can turn the surveys off from any survey email, and deleting your account deletes your answers.
Feedback. If you leave feedback after buying, we store your first name and comment. We only show it on our site if you say we can.
Visits to our public pages. On pages like the homepage and the free calculator, PostHog records which pages are viewed and which buttons are clicked, along with basic browser and device details and an approximate location based on your IP address. PostHog uses in-memory storage and doesn't use cookies. Numbers you type into the free calculator stay in your browser, and the sample gathering saves nothing.
Meta Pixel page views. Meta Pixel runs only on our home page, product page, free calculator, sample gathering, and blog. It sends Meta a page-view event with the page address and standard browser and network details. It doesn't run inside the app or on sign-in, sign-up, password, account, checkout, or reminder pages, and it isn't set up to read or send anything you type. Meta may use cookies or similar technologies and process this information under its own privacy policy.
Technical logs. Our hosting and database providers keep standard logs, such as IP addresses and request times, to run and protect the service.
How we use it
- To run the app and save your plans
- To send the emails you need: receipts, password resets, and reminders you turn on
- To answer your questions
- To understand visits to our public pages and measure page views sent to Meta
- To keep the service secure and prevent abuse
- To meet legal, tax, and accounting requirements
We use your plans only to run the app for you, or to help you when you ask. We don't sell your information or share your plans for advertising. Page-view information sent to Meta Pixel is described above. If you're in the EU or UK, we rely on our contract with you to provide the app, on legal obligations, and on our legitimate interest in keeping the site secure and useful.
Emails we send
Receipts and password resets go to your account email. If you turn on reminders, we email you ahead of your decision date and your guests' balance due dates. Reminders include the gathering's name and the numbers that matter for that date, such as tickets sold or balances still owed. Every reminder has a link to turn it off. We don't send marketing email without your permission.
Your guests' information
The app works with guest counts and dollar amounts, so it never asks for guests' names, emails, or phone numbers. Please keep guests' personal details out of notes and labels too.
Who helps us run the service
These providers handle data only to provide their service to us, under their own privacy policies. They may store and process it in the United States or other countries.
| Provider | What it does | What it receives |
|---|---|---|
| MadeThis | Runs our site platform, checkout, and email delivery | Purchase details, your email address, and the emails we send you |
| Stripe | Processes payments | Your payment and billing details |
| Convex | Database and sign-in | Your account and plans |
| Vercel | Hosts the website | Standard web request logs |
| PostHog | Analytics on our public pages | Page views, clicks, browser and device details, approximate location |
| Meta | Page-view measurement through Meta Pixel on a few public pages | Page addresses and standard browser and network details |
We may also share information when the law requires it, or with a buyer if the business is ever sold. A buyer would have to keep the promises in this policy.
Cookies and browser storage
The site stores a sign-in token that keeps you signed in and a short-lived note during checkout so a purchase isn't counted twice. PostHog analytics uses in-memory storage and does not set analytics cookies. Meta Pixel may use cookies or similar technologies for page-view measurement. See Meta's Privacy Policy for how Meta handles this information.
Keeping and deleting your data
We keep your account and plans until you delete them. You can delete one gathering from your library, or your whole account from your Account page. When you delete your account, we remove your account, plans, and reminders from our database right away. Copies can stay in our providers' backups for a limited time until they're overwritten. Purchase records stay with Stripe and MadeThis because tax and accounting rules require them.
If you get a refund, your access to the app ends. Your account and plans stay until you delete them or ask us to.
Your choices and rights
You can see, export, correct, or delete your information at any time. Export any plan to Excel or PDF from inside the plan. For anything you can't do yourself, email hello@therootedhost.com and we'll respond within 30 days.
Depending on where you live, including California, the EU, and the UK, you may have extra rights, such as asking what we hold about you or objecting to how we use it. We honor these requests for everyone. We don't sell or share personal information as California law defines those terms. If you're in the EU or UK and unhappy with our answer, you can complain to your local data protection authority.
Security
Your connection to the site is encrypted. Passwords are hashed, and every request for a plan checks that it belongs to the signed-in account. No system is perfect, so use a password you don't use anywhere else. If a breach affects your information, we'll tell you.
Children
The app is for adults who host gatherings. It isn't meant for anyone under 18, and we don't knowingly collect children's information.
Changes to this policy
When we change this policy, we'll update the effective date. If a change affects how we use your information in a meaningful way, we'll email you before it takes effect.
Contact
Michael Floth, doing business as The Rooted Host, 5731 Wildwood Dr., Redding, CA 96001, hello@therootedhost.com